The blame game : spin, bureaucracy, and self-preservation in government

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書誌事項

The blame game : spin, bureaucracy, and self-preservation in government

Christopher Hood

Princeton University Press, c2011

  • : hardcover
  • : pbk

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注記

Includes bibliographical references (p. [201]-218) and index

内容説明・目次

内容説明

The blame game, with its finger-pointing and mutual buck-passing, is a familiar feature of politics and organizational life, and blame avoidance pervades government and public organizations at every level. Political and bureaucratic blame games and blame avoidance are more often condemned than analyzed. In The Blame Game, Christopher Hood takes a different approach by showing how blame avoidance shapes the workings of government and public services. Arguing that the blaming phenomenon is not all bad, Hood demonstrates that it can actually help to pin down responsibility, and he examines different kinds of blame avoidance, both positive and negative. Hood traces how the main forms of blame avoidance manifest themselves in presentational and "spin" activity, the architecture of organizations, and the shaping of standard operating routines. He analyzes the scope and limits of blame avoidance, and he considers how it plays out in old and new areas, such as those offered by the digital age of websites and e-mail. Hood assesses the effects of this behavior, from high-level problems of democratic accountability trails going cold to the frustrations of dealing with organizations whose procedures seem to ensure that no one is responsible for anything. Delving into the inner workings of complex institutions, The Blame Game proves how a better understanding of blame avoidance can improve the quality of modern governance, management, and organizational design.

目次

List of Illustrations vii Preface ix Part One: Blame, Credit, and Trust in Executive Government Chapter One: Credit Claiming, Blame Avoidance, and Negativity Bias 3 Chapter Two: Players in the Blame Game: Inside the World of Blame Avoidance 24 Part Two: Avoiding Blame: Three Basic Strategies Chapter Three: Presentational Strategies: Winning the Argument, Drawing a Line, Changing the Subject, and Keeping a Low Profi le 47 Chapter Four: Agency Strategies: Direct or Delegate, Choose or Inherit? 67 Chapter Five: Policy or Operational Strategies 90 Chapter Six: The Institutional Dynamics of Blameworld: A New Tefl on Era? 112 Part Three: Living in a World of Blame Avoidance Chapter Seven: Mixing and Matching Blame-Avoidance Strategies 135 Chapter Eight: Democracy, Good Governance, and Blame Avoidance 157 Chapter Nine: The Last Word 181 Notes 187 References 201 Index 219

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