Developing interactional competence : a conversation-analytic study of patient consultations in pharmacy
著者
書誌事項
Developing interactional competence : a conversation-analytic study of patient consultations in pharmacy
Palgrave Macmillan, 2012
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注記
Includes bibliographical references (p. 247-259) and index
内容説明・目次
内容説明
An unprecedented glimpse into the multidimensional learning processes that take place when novice professionals develop the necessary communication skills for effective task accomplishment. This analysis of authentic patient consultations by pharmacy interns is a significant contribution to research on health communication training.
目次
Foreword by Cecilia E. Ford Acknowledgements List of Illustrations and Tables Transcription Conventions Introduction PART I: THE PHARMACY PATIENT CONSULTATION Historical Background and Impact on Healthcare Sequential Organization Topics and Topic Management Formulation of Objects and Processes Participation Frameworks PART II: THE DEVELOPMENT OF INTERACTIONAL COMPETENCE Action Sequencing Topic Management Formulation of Objects and Processes Self-Positioning in Participation Frameworks Discussion and Conclusion Bibliography Index
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