Banking services and the consumer : a report
著者
書誌事項
Banking services and the consumer : a report
（Routledge library editions, . Banking & finance ; v. 37）
Routledge, 2012
- タイトル別名
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Banking services and the consumer : a report by the National Consumer Council
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注記
Reprint. Originally published: London : Methuen, 1983
Includes bibliographical references
内容説明・目次
内容説明
This report, prepared for the government by the National Consumer Council, examines money transmission, access to banking services, new technology, banking and the law, disputes between bank and customer, saving and borrowing. There are special sections on Northern Ireland and Scotland and on bank executor and trustee work - all from a consumer perspective. It is based on the findings of two surveys of consumer attitudes to banking services and evidence from the banks and building societies themselves.
目次
Introduction. Note on terminology. 1. Conclusions and Recommendations 2. Banking Services and the Consumer 3. Cash, Cheques, Credits, Debits and Charges 4. Access to Banking Services 5. New Technology 6. Banking Services and the Law 7. The Resolution of Disputes Between Bank and Customer 8. Saving and Borrowing 9. Competition and Regulation 10. Northern Ireland and Scotland 11. Executor and Trustee Services. Appendix.
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