Marketing management : a value-creation process
Author(s)
Bibliographic Information
Marketing management : a value-creation process
Palgrave Macmillan, 2012
2nd ed
Available at 7 libraries
Note
Other author: Hans Mühlbacher, Laurent Florès, Pierre-Louis Dubois
Includes bibliographical references and index
Description and Table of Contents
Description
Marketing Management challenges the traditional view of marketing as a function, considering it instead as a series of processes pervading the entire organization and involving most personnel as part-time marketers. The authors argue that every company or institution must manage four main processes: strategic positioning, market intelligence, value creation and value generation.
Adopting a global approach, the book focuses on value creation and introduces students to the tools of the marketing mix in a process oriented manner.
New to this edition:
- New coverage of technology applications and developments and B2B marketing
- Consistent focus on value creation throughout
- More examples to illustrate theory
- Enhanced pedagogy including long case studies and exercises in every chapter
With its unique approach and international coverage, this book is essential reading for advanced undergraduate and postgraduate students of Marketing Management and will also appeal to MBA and other post-experience students.
Table of Contents
PART I
Creating Value
Strategic Management and Marketing
Strategic Positioning Step 1
Strategic Positioning Step 2
Strategic Positioning Step 3
Strategic Positioning Step 4
Strategic Branding
Marketing Intelligence
PART II
Product Management
Customer Relationship Management
Advertising
Other Forms of Communication
PART III
Distribution Management
Sales Management
Direct Marketing
Merchandising and Logistics
Promotion
Pricing Decisions.
by "Nielsen BookData"