Intercultural communication for everyday life

著者

    • Baldwin, John R.

書誌事項

Intercultural communication for everyday life

John R. Baldwin ... [et al.]

Wiley-Blackwell, 2014

  • : pbk

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

Written for students studying intercultural communication for the first time, this textbook gives a thorough introduction to inter- and cross-cultural concepts with a focus on practical application and social action. Provides a thorough introduction to inter- and cross-cultural concepts for beginning students with a focus on practical application and social action Defines "communication" broadly using authors from a variety of sub disciplines and incorporating scientific, humanistic, and critical theory Constructs a complex version of culture using examples from around the world that represent a variety of differences, including age, sex, race, religion, and sexual orientation Promotes civic engagement with cues toward individual intercultural effectiveness and giving back to the community in socially relevant ways Weaves pedagogy throughout the text with student-centered examples, text boxes, applications, critical thinking questions, a glossary of key terms, and online resources for students and instructors Online resources for students and instructors available upon publication at www.wiley.com/go/baldwin

目次

Preface xi Acknowledgements xv About the website xvi Walk through xvii Part One Foundations 1 1 A rationale for studying intercultural communication: Why should we know about other cultures? 3 Building a rationale: Why do we need to know about intercultural communication? 5 The personal growth motive 5 The social responsibility motive 6 The economic motive 8 The cross-cultural travel motive 10 The media motive 13 Challenges of studying intercultural communication 15 The history and focus of intercultural communication: Where did we come from? 16 Summary 19 Key terms 19 Discussion questions 20 Action points 20 For more information 20 2 Action, ethics, and research: How can I make a difference? 24 Muslim veils in French schools: How can we determine right from wrong in intercultural situations? 26 Ethics and morality 27 Determining a universal ethical stance 28 Ethical relativism 29 " Not in our town:" What is the role of intercultural communication in civic engagement? 30 Political and civic engagement 31 Defending civic and political engagement among college students 32 Doing civic engagement 34 How can we do responsible cultural research? 35 Assumptions that guide cultural research 36 Approaches to studying culture and communication 36 Differences of focus in culture-and communication studies 41 Summary 42 Key terms 43 Discussion questions 43 Action points 44 For more information 44 3 Origins: Where does our "culture" come from? 47 The relationship between communication and culture: How do they inform each other? 49 Defining communication 49 The relationship between communication and culture 51 Defining culture: How can we define culture-and what are the implications of our definition? 52 Aspects and elements of culture: What is culture like? 55 Aspects of culture 55 Characteristics of culture 56 A model of interaction: How can we best understand intercultural and intergroup communication? 61 Summary 63 Key terms 64 Discussion questions 64 Action points 65 For more information 65 Part Two Elements 69 4 Subjective culture: What is the base upon which cultural communication is built? 71 Basic building blocks of culture: What are the most important things to know? 72 Cultural values: What are some useful frameworks for understanding culture? 75 High- and low-context cultures 76 Hofstede's cultural dimensions 77 Culture-specific (emic) approaches 81 World view: What are the beliefs at the center of our "world"? 84 Summary 87 Key terms 87 Discussion questions 88 Action points 88 For more information 89 5 Identity: Struggle, resistance, and solidarity: How can I think about my identity and that of others? 91 An introduction to identity: Who am I, really? 92 Identity and communication: How do we communicate our identities? 95 Social identity theory and stages of identity development 95 Identity is created through communication 95 You are what you eat: Food as an example of identity 96 Identity and politics: How can our identities be political? 97 Identity politics 98 Punk rock and identity politics: A case study in brief 98 Ideology, the KKK, and subtle White power 100 Hegemony: National-regional and sexual orientation power plays 102 Identity in intercultural communication: What are some problematic ways to think about the identities of other groups? 103 Orientalism 103 The symbolic annihilation of race 105 Identity, solidarity, and civic action: Can I make a difference? 108 Summary 109 Key terms 110 Discussion questions 110 Action points 111 For more information 111 6 Intolerance-acceptance-appreciation: How can we make the world a more tolerant place? 114 Framing the problem: Where can we recognize intolerance? 116 Terms: What are some different types of intolerance? 116 Debates: Where does racism lie, and who can be racist? 123 Looking to a better future: What are some causes of and solutions for intolerance? 126 Understanding the problem: Possible causes of intolerance 126 Addressing the problem: Possible solutions to intolerance 128 Summary 130 Key terms 131 Discussion questions 132 Action points 132 For more information 132 Part Three Messages 135 7 Verbal communication: How can I reduce cultural misunderstandings in my verbal communication? 137 Systems of language and culture: Why is talking across cultures so difficult? 138 Systems of meaning 139 Speech acts and cultural communication 141 Getting things done with language 141 Explaining the details: Seeking ways to explain differences across cultures 143 Discursive elements of cultures: What happens when we join the elements of language? 147 Cultural myth 147 Conversational episodes 148 Social dramas 149 Cultural metaphor 150 Theories of conversation and culture: What happens when we actually talk to each other? 151 Communication accommodation theory 152 Communication and sites of dominance 153 Summary 154 Key terms 154 Discussion questions 155 Action points 155 For more information 156 8 Nonverbal communication: Can I make nonverbal blunders and not even know it? 159 Forms and functions: How should we act nonverbally when in another culture? 161 Channels (forms) of nonverbal communication 162 Functions of nonverbal communication and relations to verbal communication 164 Issues in nonverbal communication: How can I compare several cultures at the same time? 166 Issue number 1: I can understand your facial expression-but does it mean what I think it means? 166 Issue number 2: Why are you standing so close to me? Space and other aspects of contact 167 Issue number 3: Does anybody really know what time it is? 169 Issue number 4: Why are you being so quiet? Cultural understandings of silence 170 Nonverbal expectancy violations: What does your nonverbal behavior mean? 171 Culture and the expectancy violations model 172 Culture and meaning: Semiotics 173 Summary 175 Key terms 176 Discussion questions 176 Action points 177 For more information 177 9 Rhetoric and culture: How does my culture relate to persuasive writing and speaking? 180 Rhetorical communication: How does culture inform persuasion? 181 Rhetorical traditions: How do people in different cultures try to persuade? 182 African American tradition: Rooted in resistance 184 Chinese tradition: Rooted in social reflection 185 Latino/a tradition: Rooted in revolution 187 Native American tradition: Rooted in nature 189 Western tradition: Rooted in argument 191 Limitations when considering rhetorical traditions 192 Vernacular rhetoric: How does everyday communication seek to persuade? 193 Vernacular rhetoric in Africa 193 Vernacular rhetoric in South Toledo, Ohio 195 Intercultural rhetoric: What are the implications for civic engagement? 197 Summary 199 Key terms 199 Discussion questions 200 Action points 200 For more information 200 10 Culture, communication, and media: How do media shape our views of others? 203 Effects and rituals: What role do media play in our lives? 204 Lasswell's model of (mediated) communication 204 The transmission view versus the ritual view 205 The role of media in intercultural communication 206 Democratic discourse and diversity: What issues do media present to me as a citizen? 207 Media and cultural identities: Who are "we" now? 210 Digital media and social movements 210 Gender media frames: The social acceptability of showing breasts 212 Representational absences as an impediment to intercultural communication 217 Beyond traditional media: How do new media and culture shape each other? 218 Summary 220 Key terms 221 Discussion questions 221 Action points 221 For more information 222 Part Four Contexts 225 11 Global media, global cultures: How do culture and globalization influence each other? 227 Culture on the global media stage: How does the global flow of information impact culture? 230 The global media experience 232 Satellite television: The progenitor of global media 234 Instantaneous cultural exchange: When time becomes timeless 236 The inequality of global media flow 237 Power and globalization: What drives the global media? 239 Global media from above and below: Hip hop 240 The challenges of global media flows 242 Summary 245 Key terms 246 Discussion questions 246 Action points 246 For more information 247 12 Adaptation and intercultural competence: How can I be effective in a new culture? 249 Cross-cultural adaptation: How can I better adjust to a new culture? 250 Adjustment and culture shock: Defining the terms 251 Models of cultural adjustment 251 Rethinking acculturation: What happens when cultural groups live side by side? 256 Coming home: Will it be as easy as it sounds? 258 The process and nature of return cultural adjustment 258 Making the going and coming home easier 261 Intercultural communication competence: How can I get the job done... and still be liked? 262 Understanding intercultural competence 262 Beyond the multicultural person: Intergroup effectiveness 264 Summary 265 Key terms 265 Discussion questions 266 Action points 266 For more information 267 13 Relationships and conflict: How can I have better cross-cultural relationships? 269 Culture and communication in relationship: How do intercultural relationships grow and thrive? 271 What partners bring with them into relationships 271 How do intercultural relationships work? 274 Unique cultural relationship patterns 276 Societal power and intercultural and intergroup relationships 279 Relational and organizational conflict: How can I make intercultural conflict more productive? 280 Cross-cultural approaches to conflict resolution 280 International negotiation 283 Summary 285 Key terms 286 Discussion questions 286 Action points 287 For more information 287 14 The political context: How can we use communication to shape politics and culture? 290 Politics, culture, and communication: How do politics relate to culture? 292 Making change happen: What are some examples of successful social movements? 294 The Green Belt Movement 294 The immigrant rights movement 296 Intercultural political leadership: What strategies can we use to bring about change? 298 Majora Carter and the Bronx River Alliance 298 Servant leadership and TOMS shoes 300 Summary 302 Key terms 303 Discussion questions 303 Action points 303 For more information 304 15 Intercultural communication in international organizational contexts: How does culture shape business, and how is business culture changing? 306 A new contract: How are technology and information changing the culture of work and workplaces? 308 New workers, new contracts 308 Globalization and corporate and local cultures 309 Cultural variability: How does culture shape the organization? 312 Trompenaars and Hampden-Turner's cultural orientations 312 Orientation toward time 316 A new world: What are the impact of globalization on business? 317 Convergent and divergent hypotheses of business in a globalizing world 318 Types of organization 319 National/corporate cultures 321 Corporate responsibility: How can my company make a difference? 322 Case studies of corporate social responsibility 322 Intercultural organizing and communication for civic engagement 323 Summary 325 Key terms 325 Discussion questions 326 Action points 326 For more information 327 Conclusion 329 Glossary 331 Index 343

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