Conflict management and intercultural communication : the art of intercultural harmony

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Bibliographic Information

Conflict management and intercultural communication : the art of intercultural harmony

edited by Xiaodong Dai and Guo-Ming Chen

Routledge, 2017

  • : hbk
  • : pbk

Available at  / 14 libraries

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Includes bibliographical references and index

Description and Table of Contents

Description

In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.

Table of Contents

List of figures List of tables Notes on contributors Preface Introduction Xiaodong Dai and Guo-Ming Chen PART I Perspectives on the study of intercultural conflict management 1 Moving from conflict to harmony: the role of dialogue in bridging differences Benjamin J. Broome 2 A dialogic approach to intercultural conflict management and harmonious relationships: dialogue, ethics and culture Yuxin Jia and Xue Lai Jia 3 Between conflict and harmony in the human family: Asiacentricity and its ethical imperative for intercultural communication Yoshitaka Miike 4 Constituting intercultural harmony by design thinking: conflict management in, for and about diversity and inclusion work Patrice M. Buzzanell 5 The development of interculturality and the management of intercultural conflict Xiaodong Dai 6 Transforming conflict through communication and common ground Beth Bonniwell Haslett 7 Conflict face-negotiation theory: tracking its evolutionary journey Stella Ting-Toomey 8 The yin and yang of conflict management and resolution: a Chinese perspective Guo-Ming Chen 9 Rethinking cultural identity in the context of globalization: comparative insights from the Kemetic and Confucian traditions Jing Yin PART II Conflict management in cultural contexts 10 Intercultural conflict and conflict management in South Africa as depicted in indigenous African literary texts Munzhedzi James Mafela and Cynthia Danisile Ntuli 11 Cultural orientations and conflict management styles with peers and older adults: the indirect effects through filial obligations Yan Bing Zhang, Chong Xing and Astrid Villamil 12 Intercultural communication management professionals in the Japanese linguistic and cultural environment Yuko Takeshita 13 The discursive construction of identities and conflict management strategies in parent-child conflict narratives written by Chinese university students Xuan Zheng and Yihong Gao 14 A Chinese model of constructive conflict management Yiheng Deng and Pamela Tremain Koch 15 Conflicts in an international business context: a theoretical analysis of interpersonal (pseudo)conflicts Michael B. Hinner 16 Intercultural conflicts in transnational mergers and acquisitions: the case of a failed deal Juana Du and Ling Chen 17 Intercultural challenges in multinational corporations Alois Moosmuller Index

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