A practitioner's guide to consumer financial services complaints and compensation
著者
書誌事項
A practitioner's guide to consumer financial services complaints and compensation
（The city library）
Sweet & Maxwell, Thomson Reuters, 2017
2nd ed
- タイトル別名
-
Consumer financial services complaints and compensation
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注記
2nd ed. of: Consumer complaints and compensation : a guide for the financial services market, 2005
Includes index
内容説明・目次
内容説明
This fully revised new edition examines the compliance and redress regime for mis-selling, administration and claims problems with a practical emphasis on complaint handling, It is an easy to use guide to the complaints sourcebook for the smaller IFA. For larger firms and their professional advisers it acts as an effective reference book enabling the reader to rapidly refresh their understanding of the rules and "best practice" procedures.
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