書誌事項

Creativity in services marketing : what's new, what works, what's developing

edited by M. Venkatesan, Diane M. [sic] Schmalensee, Claudia Marshall

(Proceedings series / American Marketing Association)

American Marketing Association, 1986

  • pbk.

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注記

Papers presented at AMA's Services Marketing Conference held in San Francisco, September 8-11, 1985

Includes bibliographies

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