Conflict : practices in management, settlement, and resolution
著者
書誌事項
Conflict : practices in management, settlement, and resolution
（The conflict series, v. 4）
Macmillan Press, 1990
- : pbk
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注記
Includes bibliographical references (p. 210-220) and index
内容説明・目次
- 巻冊次
-
: pbk ISBN 9780333521465
内容説明
The fourth part of a set of four volumes which seeks to provide an historical and theoretical perspective for consideration of theory and practice in conflict resolution and provention. The authors puts forward an adequate theory of behaviour which they contend is needed to provide a basis for the analysis and resolution of conflict. The other volumes cover human needs theory and readings in management, settlement, and resolution in addition to a detailed description of the facilitated conflict resolution process.
目次
- Part 1 Problems of management: mediation
- victim-offender reconciliation
- community mediation
- environmental and public policy mediation
- interactive management. Part 2 Settlement: abjudication
- arbitration
- ombudsmanry. Part 3 Resolution: citizen diplomacy
- t-group resolution
- track two diplomacy
- problem-solving conflict resolution
- deductive analysis - the discovery of options. Part 4 Provention and education: provention
- education. Part 5 conclusions: assessment
- ethical considerations. Appendix: the rules of facilitated conflict resolution.
- 巻冊次
-
ISBN 9780333521502
内容説明
In this book John Burton and Frank Dukes place their theory of conflict and its resolution in a wider context by exploring both theoretical and practical issues of resolving difference and by categorizing types of disputes and conflicts. By broadening their focus beyond the nature of conflict the authors discuss such methods of resolution as Alternative Dispute Resolution, second track diplomacy, various forms of mediation, community efforts to resolve social tension, and other endeavours which seek cooperative relations at all societal levels.
目次
Foreword to the Series - Preface to the Series - Acknowledgements - Introduction - PART 1: PROBLEMS OF MANAGEMENT - Introduction: Problems of Management - Mediation - Divorce Mediation - Victim-Offender Reconciliation - Community Mediation - Environmental and Public Policy Mediation - Interactive Management - PART 2: SETTLEMENT - Introduction: Settlement - Adjudication - Arbitration - Ombudsmanry - PART 3: RESOLUTION - Introduction: Resolution - Citizen Diplomacy - T-Group Resolution - Track Two Diplomacy - Problem-Solving Conflict Resolution - Deductive Analysis: The Discovery of Options - PART 4: PROVENTION AND EDUCATION - Introduction: Provention and Education - Provention - Education - PART 5: CONCLUSIONS - Assessment - Ethical Considerations - Appendix: The 'Rules' of Facilitated Conflict Resolution - References - Index
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