Competence at work : models for superior performance

Author(s)

Bibliographic Information

Competence at work : models for superior performance

Lyle M. Spencer, Signe M. Spencer

Wiley, c1993

  • : hbk

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Note

Includes bibliographical references (p. 349-358) and index

Description and Table of Contents

Description

Provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. Includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.

Table of Contents

Partial table of contents: THE CONCEPT OF COMPETENCE. Definition of a ``Competency''. A COMPETENCY DICTIONARY. Achievement and Action. Managerial. Cognitive. DEVELOPING A MODEL. Designing Competency Studies. Conducting the Behavioral Event Interview. FINDINGS: GENERIC COMPETENCY MODELS. Salespeople. Helping and Human Service Workers. Entrepreneurs. COMPETENCY-BASED APPLICATIONS. Performance Management. Pay. Societal Applications. Competency-Based Human Resource Management in the Future. Bibliography. Index.

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