An empirical examination of relationships in an extended service quality model

Author(s)

• Parasuraman, A.
• Berry, Leonard L.
• Zeithaml, Valarie A.
• Marketing Science Institute

Bibliographic Information

An empirical examination of relationships in an extended service quality model

A. Parasuraman, Leonard L. Berry, Valarie A. Zeithaml

（Report / Marketing Science Institute, no. 90-122）

Marketing Science Institute, c1990

Note

"Working paper"

Bibliography: p. 44-45

Details

• NCID: BA22746463
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Cambridge, Mass.
• Pages/Volumes: 56 p.
• Size: 28 cm
• Parent Bibliography ID:
  • BA07416951