Improving intercultural interactions : modules for cross-cultural training programs

書誌事項

Improving intercultural interactions : modules for cross-cultural training programs

editors, Richard W. Brislin, Tomoko Yoshida

(Multicultural aspects of counseling series, v. 3, 8)

Sage Publications, c1994-

  • [v. 1] : hbk
  • [v. 1] : pbk
  • v. 2 : hbk
  • v. 2 : pbk

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注記

v. 2: edited by Kenneth Cushner, Richard W. Brislin

Includes bibliographical references and indexes

内容説明・目次

巻冊次

v. 2 : hbk ISBN 9780761905363

内容説明

Develop a unique counseling approach for training clients, students, and target populations with Improving Intercultural Interactions, a pragmatic text that deals with concerns specific to intercultural experiences in counseling. Intended as a companion to the first volume by Brislin and Yoshida, this new book works from an educational model for counseling and presents training modules that are relevant for varying clusters of circumstances, from the world of business to the field of education. It builds upon the first book and deals with issues including ethics, ethnocultural identification, conflict and mediation across cultures, as well as empathy and cross-cultural communication. In addition, this practical text is full of exercises, activities, and self-assessment questions that promote growth and cultural awareness. By defining culture inclusively and broadly, the editors have compiled a unique collection of training modules that will be essential to professionals and researchers in a broad range of fields, including clinical/counseling psychology, educational psychology, social work, psychology, gender studies, sociology, cultural studies, ethnic studies, and management.

目次

PART ONE: INTRODUCTION Key Concepts in the Field of Cross-Cultural Training - Kenneth Cushner and Richard Brislin PART TWO: THE WORLD OF BUSINESS Power in the Service of Leadership - Richard Brislin and S Suzan Jane Leadership through Relationship Management - Dharm P S Bhawuk Using the Theory of Individualism and Collectivism Everyday Work Experiences of People Designated as Diverse - Jan Fried and Izumi Matsumoto A Focus on Strategies Leadership and the Glass Ceiling - Roya Ayman PART THREE: THE FIELD OF EDUCATION Introducing Active Exercises in the College Classroom for Intercultural and Cross-Cultural Courses - Richard Brislin Re-Entry and Reverse Culture Shock - Mary Wang Managing International and Intercultural Programs - Kenneth Cushner and Charles Nieman PART FOUR: CONCERNS IN VARIOUS TYPES OF INTERCULTURAL EXPERIENCES Doing the Right Thing - Paul Pedersen A Question of Ethics Ethnocultural Identification and the Complexities of Ethnicity - Ann-Marie Horvath Conflict and Mediation across Cultures - Theodore Singelis and Paul Pedersen Empathy and Cross-Cultural Communication - Colleen Mullavey-O'Byrne
巻冊次

v. 2 : pbk ISBN 9780761905370

内容説明

Develop a unique counseling approach for training clients, students, and target populations with Improving Intercultural Interactions, a pragmatic text that deals with concerns specific to intercultural experiences in counseling. Intended as a companion to the first volume by Brislin and Yoshida, this new book works from an educational model for counseling and presents training modules that are relevant for varying clusters of circumstances, from the world of business to the field of education. It builds upon the first book and deals with issues including ethics, ethnocultural identification, conflict and mediation across cultures, as well as empathy and cross-cultural communication. In addition, this practical text is full of exercises, activities, and self-assessment questions that promote growth and cultural awareness. By defining culture inclusively and broadly, the editors have compiled a unique collection of training modules that will be essential to professionals and researchers in a broad range of fields, including clinical/counseling psychology, educational psychology, social work, psychology, gender studies, sociology, cultural studies, ethnic studies, and management.

目次

PART ONE: INTRODUCTION Key Concepts in the Field of Cross-Cultural Training - Kenneth Cushner and Richard Brislin PART TWO: THE WORLD OF BUSINESS Power in the Service of Leadership - Richard Brislin and S Suzan Jane Leadership through Relationship Management - Dharm P S Bhawuk Using the Theory of Individualism and Collectivism Everyday Work Experiences of People Designated as Diverse - Jan Fried and Izumi Matsumoto A Focus on Strategies Leadership and the Glass Ceiling - Roya Ayman PART THREE: THE FIELD OF EDUCATION Introducing Active Exercises in the College Classroom for Intercultural and Cross-Cultural Courses - Richard Brislin Re-Entry and Reverse Culture Shock - Mary Wang Managing International and Intercultural Programs - Kenneth Cushner and Charles Nieman PART FOUR: CONCERNS IN VARIOUS TYPES OF INTERCULTURAL EXPERIENCES Doing the Right Thing - Paul Pedersen A Question of Ethics Ethnocultural Identification and the Complexities of Ethnicity - Ann-Marie Horvath Conflict and Mediation across Cultures - Theodore Singelis and Paul Pedersen Empathy and Cross-Cultural Communication - Colleen Mullavey-O'Byrne
巻冊次

[v. 1] : hbk ISBN 9780803954090

内容説明

As the editors of this volume point out, one certainty in life is that people must interact with others from very different cultural backgrounds--whether or not they are prepared to do so. The modules in this volume encourage productive and effective intercultural interactions in business, educational, social, and health services settings. Each module--a collection of materials for cross-cultural training programs--has a similar structure. They all have a combination of experiential exercises, self-assessment instruments, traditional "text" material describing concepts and the research methods necessary in using a given module, and case studies and/or critical incidents. Among the subjects Improving Intercultural Interactions addresses are gender relations in the workplace, intercultural education at the university level, intercultural communication for health care professionals, multicultural counseling, and nonverbal behavior in intercultural interaction. Improving Intercultural Interactions is a valuable resource for consultants, counselors, personnel officers, and others who offer various kinds of cross-cultural training programs. It is also useful as a supplemental text in graduate and undergraduate courses dealing with culture and behavior. "The present volume . . . aims at supplying not only valuable ideas and ideals but most of all practical guidelines to all those interested in carrying out satisfactory training programs." --Language, Culture, and Curriculum "An excellent practical guide to intercultural sensitivity, in the business world; elementary, secondary, and tertiary level schools; and social service and health delivery agencies. Each chapter provides opportunities for self-assessment, cases, critical incidents, constructs that can develop skills in analyzing intercultural situations, opportunities to practice these skills, and field exercises to test the newly acquired sensitivity. It increases awareness of culture and cultural differences, provides facts that can help adjustment, suggests ways to feel appropriately for interaction with members of other cultures, and opportunities to identify and practice skills that can assist in adjustment to other cultures." --Harry C. Triandis, University of Illinois "Improving Intercultural Interactions represents the next step forward in resource books for trainers, teachers, professors, organizational developers and the like who are in constant need of upgrading the results of their cross-cultural training programs. . . . It presents sequences of training processes from self-assessment and critical incidents through the development of an understanding of cultural concepts and frameworks to exercises targeted to cause the learner to experience and practice an array of behaviors or actions in appropriate cross-cultural problem situations. The fact that each of the books' modules ends with suggested actions based on specific examples helps lead the learner to a position where he or she can develop personally and culturally relevant strategies for their workplace situation. This book will serve as a resource for persons in culturally diverse work situations, whether it be business, education, health, or a broad array of other public and private organizations." --Sheldon Varney, University of Hawaii at Manoa

目次

The Content of Cross-Cultural Training - Richard W Brislin and Tomoko Yoshida An Introduction PART ONE: THE WORLD OF BUSINESS Working Cooperatively with People from Different Cultures - Richard W Brislin Cross-Cultural Training for the Global Executive - Neal R Goodman Gender Relations in the Workplace - Elaine K Bailey Using Approaches from the Field of Cross-Cultural Training Individualism and Collectivism as the Source of Many Specific Cultural Differences - Richard W Brislin PART TWO: EDUCATION Cross-Cultural Training for Adolescents and Professionals Who Work with Youth Exchange Programs - Kenneth Cushner Preparing Teachers for an Intercultural Context - Kenneth Cushner Intercultural Education at the University Level - Neal R Goodman Teacher-Student Interaction International Students and International Student Advisers - Paul Pedersen PART THREE: SOCIAL AND HEALTH SERVICES Intercultural Communication for Health Care Professionals - Colleen Mullavey-O'Byrne Intercultural Interactions in Welfare Work - Colleen Mullavey-O'Byrne Multicultural Counseling - Paul Pedersen PART FOUR: COMMUNICATION ACROSS CULTURAL BOUNDARIES Interpersonal versus Noninterpersonal Reality - Tomoko Yoshida An Effective Tool Individualists Can Use to Better Understand Collectivists Nonverbal Behavior in Intercultural Interaction - Ted Singelis Approaching Cultural Crossover in Language Learning - Mark Sawyer and Larry E Smith Training Bilinguals to Interpret in the Community - Carolina Freimanis
巻冊次

[v. 1] : pbk ISBN 9780803954106

内容説明

As the editors of this volume point out, one certainty in life is that people must interact with others from very different cultural backgrounds--whether or not they are prepared to do so. The modules in this volume encourage productive and effective intercultural interactions in business, educational, social, and health services settings. Each module--a collection of materials for cross-cultural training programs--has a similar structure. They all have a combination of experiential exercises, self-assessment instruments, traditional "text" material describing concepts and the research methods necessary in using a given module, and case studies and/or critical incidents. Among the subjects Improving Intercultural Interactions addresses are gender relations in the workplace, intercultural education at the university level, intercultural communication for health care professionals, multicultural counseling, and nonverbal behavior in intercultural interaction. Improving Intercultural Interactions is a valuable resource for consultants, counselors, personnel officers, and others who offer various kinds of cross-cultural training programs. It is also useful as a supplemental text in graduate and undergraduate courses dealing with culture and behavior. "The present volume . . . aims at supplying not only valuable ideas and ideals but most of all practical guidelines to all those interested in carrying out satisfactory training programs." --Language, Culture, and Curriculum "An excellent practical guide to intercultural sensitivity, in the business world; elementary, secondary, and tertiary level schools; and social service and health delivery agencies. Each chapter provides opportunities for self-assessment, cases, critical incidents, constructs that can develop skills in analyzing intercultural situations, opportunities to practice these skills, and field exercises to test the newly acquired sensitivity. It increases awareness of culture and cultural differences, provides facts that can help adjustment, suggests ways to feel appropriately for interaction with members of other cultures, and opportunities to identify and practice skills that can assist in adjustment to other cultures." --Harry C. Triandis, University of Illinois "Improving Intercultural Interactions represents the next step forward in resource books for trainers, teachers, professors, organizational developers and the like who are in constant need of upgrading the results of their cross-cultural training programs. . . . It presents sequences of training processes from self-assessment and critical incidents through the development of an understanding of cultural concepts and frameworks to exercises targeted to cause the learner to experience and practice an array of behaviors or actions in appropriate cross-cultural problem situations. The fact that each of the books' modules ends with suggested actions based on specific examples helps lead the learner to a position where he or she can develop personally and culturally relevant strategies for their workplace situation. This book will serve as a resource for persons in culturally diverse work situations, whether it be business, education, health, or a broad array of other public and private organizations." --Sheldon Varney, University of Hawaii at Manoa

目次

The Content of Cross-Cultural Training - Richard W Brislin and Tomoko Yoshida An Introduction PART ONE: THE WORLD OF BUSINESS Working Cooperatively with People from Different Cultures - Richard W Brislin Cross-Cultural Training for the Global Executive - Neal R Goodman Gender Relations in the Workplace - Elaine K Bailey Using Approaches from the Field of Cross-Cultural Training Individualism and Collectivism as the Source of Many Specific Cultural Differences - Richard W Brislin PART TWO: EDUCATION Cross-Cultural Training for Adolescents and Professionals Who Work with Youth Exchange Programs - Kenneth Cushner Preparing Teachers for an Intercultural Context - Kenneth Cushner Intercultural Education at the University Level - Neal R Goodman Teacher-Student Interaction International Students and International Student Advisers - Paul Pedersen PART THREE: SOCIAL AND HEALTH SERVICES Intercultural Communication for Health Care Professionals - Colleen Mullavey-O'Byrne Intercultural Interactions in Welfare Work - Colleen Mullavey-O'Byrne Multicultural Counseling - Paul Pedersen PART FOUR: COMMUNICATION ACROSS CULTURAL BOUNDARIES Interpersonal versus Noninterpersonal Reality - Tomoko Yoshida An Effective Tool Individualists Can Use to Better Understand Collectivists Nonverbal Behavior in Intercultural Interaction - Ted Singelis Approaching Cultural Crossover in Language Learning - Mark Sawyer and Larry E Smith Training Bilinguals to Interpret in the Community - Carolina Freimanis

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