Mobilizing people for breakthrough service

Author(s)

• Heskett, James L.
• Sasser, W. Earl
• Schlesinger, Leonard A.
• UNICAL International

Bibliographic Information

Mobilizing people for breakthrough service

James L. Heskett, W. Earl Sasser. Leonard A. Schlesinger ; [translated by UNICAL International]

（People service success, 2）

Harvard Business School Press, c1993, c1995

Videorecording（Videocassette）

Other Title

画期的なサービスの提供のために

The power of ideas at work

Note

Title from label

In English and Japanese

"日本語版"--label

Details

• NCID: BA27946335
• Country Code: us
• Title Language Code: eng
• Text Language Code: engjpn
• Place of Publication: Boston, Mass.
• Pages/Volumes: 1 videocassette (30 min.)
• Attached Material: 2 guides ... [et al.]
• Parent Bibliography ID:
  • BA27946175