Bibliographic Information

Listening to customers

James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger ; [translated by UNICAL International]

(People service success, 4)

Harvard Business School Press, c1994, c1995

Videorecording(Videocassette)

Other Title

顧客の声に耳を傾ける

The power of ideas at work

Available at  / 6 libraries

Search this Book/Journal

Note

Title from label

In English and Japanese

"日本語版"--label

Related Books: 1-1 of 1

  • People service success

    Harvard Business School Press

    Videorecording (Videocassette)

    Available at 1 libraries

Details

  • NCID
    BA27948807
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    engjpn
  • Place of Publication
    Boston, Mass.
  • Pages/Volumes
    1 videocassette (30 min.)
  • Attached Material
    2 guides
  • Parent Bibliography ID
Page Top