The Lifetime value of customers

Author(s)

Bibliographic Information

The Lifetime value of customers

James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger ; [translated by UNICAL International]

（People service success, 3）

Harvard Business School Press, c1994, c1995

Videorecording（Videocassette）

Other Title

顧客の生涯価値

The power of ideas at work

Available at  / 5 libraries

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Note

Title from label

In English and Japanese

"日本語版"--label

Related Books： 1-1 of 1

  • People service success

    Harvard Business School Press

    Videorecording (Videocassette)

    Available at 1 libraries

Details

  • NCID
    BA27948920
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    engjpn
  • Place of Publication
    Boston, Mass.
  • Pages/Volumes
    1 videocassette (ca. 30 min.)
  • Attached Material
    2 guides ... [et al.]
  • Parent Bibliography ID
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