ITIL : managing IT services
Stationery Office
Office of Government Commerce
Stationery Office 2002 ITIL : managing IT services
所蔵館1館
TSO 2002 ITIL : managing IT services
Stationery Office 2001 ITIL : managing IT services
所蔵館2館
Stationery Office 2000 ITIL : managing IT services
Jacques A. Cazemier, Paul L. Overbeek, Louk M.C. Peters
Stationery Office 1999 ITIL : managing IT services