CiNii Books - Communication in nursing

"Communication in Nursing, 5e", is one of the leaders in detailing how nurses communicate with their patients. The author takes a spiritual, even artistic approach while at the same time using practical clinical applications; this helps the reader first understand the basic concepts of therapeutic communication, and then apply them to various clinical situations with clients and colleagues alike. Content has a wide array of topics, including being assertive, electronic communication, respect, humor, group communication, confrontation, and requesting support.Chapters are organized into four parts, building from the ground up: Getting Started, Building Relationships, Meeting Challenges, and finally, Building Confidence. With a combination of special features like Moments of Connection, Wit & Wisdom, and Reflections On..., students gain valuable nursing knowledge, but with a personal touch; quotes, stories, and poetry excerpts go beyond the clinical setting and introduce students to empathy and sensitivity and how they are the prerequisites of successful communication in this field. Each chapter closes by offering exercises aimed at reinforcing chapter content and encouraging students to think beyond their years. Suggestions for further reading are also listed for research beyond the classroom.

Table of Contents

PART I Getting Started 1. Responsible, Assertive, Caring Communication in Nursing 2. The Client-Nurse Relationship: A Helping Relationship 3. Solving Problems Together 4. Understanding Each Other: Communication and Culture 5. Group Process NEW! 6. Electronic Communication PART II Building Relationships 7. Warmth 8. Respect 9. Genuineness 10. Empathy 11. Self-Disclosure 12. Specificity 13. Asking Questions 14. Expressing Opinions 15. Humor 16. Spirituality PART III Building Confidence 17. Requesting Support 18. Overcoming Evaluation Anxiety 19. Feedback 20. Relaxation 21. Imagery 22. Positive Self-Talk PART IV Meeting Challenges 23. Confrontation 24. Refusing Unreasonable Requests 25. Communicating Assertively and Responsibly with Distressed Clients and Colleagues 26. Communicating Assertively and Responsibly with Aggressive Clients and Colleagues 27. Communicating Assertively and Responsibly with Unpopular Clients 28. Managing Team Conflict Assertively and Responsibly 29. Continuing the Commitment

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Communication in nursing

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