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Valarie A. Zeithaml ... [et al.]
McGraw Hill c2024 8th ed., international student ed
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McGraw-Hill Education c2018 7th ed
: hardback , : international ed
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Sage 2013 Legends in marketing . Christian Grönroos / series editor, Jagdish N. Sheth ; v. 4
: HB
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McGraw-Hill 2013 6th ed McGraw-Hill international editions
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McGraw-Hill/Irwin c2013 6th ed
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McGraw-Hill/Irwin 2009 5th ed McGraw-Hill international editions
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McGraw-Hill/Irwin c2009 5th ed
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Vararie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler 저자 ; 전인수, 배일현 역자
한국맥그로힐 c2007
McGraw-Hill 2006 4th ed McGraw-Hill international editions
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McGraw-Hill/Irwin c2006 4th ed